Privacy Policy – GarageWala Partner App

Effective Date: 01 September 2025

GarageWala Partner App (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share information when you use our mobile application (“App”). By using our App, you agree to this Privacy Policy.

1. Information We Collect

Business & Owner Details: Garage name, address, location, type, owner name, phone number, email, and password.
Business Operations Data: Inventory, services, bills, quotations, employee details, attendance, salary records, and reports.
Uploads: Photos of garages, inventory, and services.
Device Permissions: Location (approximate), camera, contacts, and notifications access (when permitted by the user).
Automatically Collected Information: IP address, device type, OS version, app pages visited, and analytics data.

2. How We Use Your Information

We use collected information to:

Register and verify your account (including OTP verification).
Enable billing, quotations, inventory, and employee management features.
Provide customer support and send important updates or offers.
Generate business insights, analytics, and performance reports.
Improve app functionality, security, and user experience.

3. Third-Party Services

We use trusted third-party services to operate certain app functionalities:

MSG91: For OTP delivery and SMS verification.
Firebase (Google): For analytics, crash reporting, and performance monitoring.
AWS & Amazon S3: For secure storage of images and data.
Google Maps API: For location and mapping features.
Render: For backend hosting and deployment.

Each third-party service operates under its own privacy policy. We ensure that all integrations comply with Google Play’s data safety and user data policies.

4. Data Sharing

We do not sell or rent your personal data to advertisers or third parties.
Data may be disclosed if required under Indian law or to comply with legal processes.
We may share limited data with third-party providers only to maintain and improve our services.

5. Data Retention and Deletion

We retain your data as long as your account remains active. You can request data deletion by contacting us at mrmechanic0709@gmail.com. Upon verification, your account and related data will be permanently deleted within a reasonable timeframe.

6. Security

We use encryption and secure storage to protect your information. Passwords are encrypted and never stored in plain text. While we follow industry-standard security practices, no system is completely secure. Please keep your login credentials confidential.

7. Your Rights (as per Indian IT Act, 2000 & SPDI Rules)

Access and update your personal data.
Request corrections or deletions of inaccurate data.
Withdraw consent to data processing at any time.

8. Children’s Privacy

This App is not intended for users under 18 years of age. We do not knowingly collect data from minors. If you believe a child has provided information, please contact us at mrmechanic0709@gmail.com so we can delete it promptly.

9. Policy Updates

We may update this Privacy Policy from time to time. Any updates will be posted on this page, and significant changes will be notified within the App. Continued use of the App after changes means you accept the updated policy.

10. Grievance Officer (India)

In accordance with the Information Technology Act, 2000 and SPDI Rules, the Grievance Officer for GarageWala Partner App is:

Email: mrmechanic0709@gmail.com